How do I place an order?
Simple! Just click “Add to cart” button on the products you wish to purchase. "Checkout" once you've done your purchase, follow by “Shipping Address”, payment method, then reconfirm your billing details and agree on the terms and condition. You may need to fill in some personal details during registration or payment.
Where is your shop located?
PABACA is all online! We aim to reach every corner in Malaysia, therefore we don't have a physical store.
What are the payment methods available?
The following payment options are available: • Credit and Debit Cards • PayPal • Online Transfer via ATM or iBanking • Cash Deposit For payment via Credit or Debit Card, select PayPal as your payment method and you will be able to enter your card details without logging in to PayPal. For payment via Bank Transfer and Cash Deposit, you will find the information containing the payment details after placing your order. Kindly check with us if you didn't receive and we will resolve asap.
Note: Your purchased products will not be delivered until we have this confirmation.
How to change my account personal information and shipping address?
Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.
I want to change my mind, how do I cancel my orders?
Dont worry! You can cancel your orders only if the order is still on pending status. Please email us at firstname.lastname@example.org with the message title “Request to cancel order” in order to inform us about the cancellation order.
- Orders that are in shipping or shipped will not be cancel.
How long does the delivery usually takes?
Delivery usually will takes around 3 to 5 working days.
Where can I request an official receipt?
Receipt will be attached together with your orders in the parcel. However if you do not receive it, please email us at email@example.com with the message title “Request for receipt” in order to inform us about the receipt.
I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to firstname.lastname@example.org for us to clear your doubts.